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We do not typically give tours of the back of our facility, where the dogs are, because the dogs get upset when they see a new person. It results in barking that can lead to over arousal, which could then cause a fight to break out. So, the only way we can give tours is when all the dogs are outside. We do have web cams where you can see a majority of the play area both inside and outside.

Dogs six months and older require a temperament evaluation before daycare or boarding. Puppies under six months do not require a formal evaluation. Boarding dogs must meet group-daycare eligibility requirements. The evaluation takes approximately 30 minutes and must be confirmed by the Front Desk. The $15 fee is nonrefundable; staff may waive it at their discretion. Submitting a form does not confirm an appointment. We assess interactions with people and dogs, petting and basic commands. Dogs continue to be monitored for comfort and behavior during care; we provide a report card and discuss any concerns at pickup.

All pets 9 months or older must be spayed or neutered. Certain exceptions do apply. Females in season cannot attend daycare or lodging.

We do not have staff that stays overnight. Our building is monitored by Comtronics with an alarm system and smoke detectors.

Yes! All dogs are required to be on a leash at all times when coming or going. This is for the safety of your dog, especially in our parking lot. This will also help keep the lobby environment more calm and running smoothly. Remember, we do have a self-serve pet wash & do toe nail trims and not all of those dogs are dogs are friendly with other dogs.

We accept cash, checks, Visa, Mastercard, Discover and American Express.

Yes. Every nail trim and self-serve wash requires an appointment, including membership visits, subject to availability, safe handling and pet welfare. Request through the existing online reservation form, call 517-817-0177 or email reservations@unleashedandlovinit.com.Effective October 15, 2026: nail trim $16; self-serve wash $20; wash plus nail trim $33. Nail trims primarily use a grinder; clippers are used when necessary or appropriate. We can safely accommodate dogs, cats, rabbits and other pets for nail trims; this does not imply daycare or boarding eligibility.

It is up to you whether you pay at drop-off or pick-up. Most customer choose to pay at pick-up in case there is a problem with travel.

Our kennels measure 4’x4’, 4’x5’, 4’x10’ and 5’x10’. Large crates measure 42-inches long by 28-inches wide by 31-inches tall. Medium crates measure 36-inches long by 22-inches wide by 25-inches tall.

Yes, dogs from the same family can share a kennel. Please tell us if separate feeding is needed. Effective October 15, 2026, boarding is $49 per night for the first dog and $36 per night for each additional family dog; the additional-dog rate applies even when family dogs occupy separate kennels. Qualifying grandfathered reservations retain previous rates and terms.

When your dog arrives they will be taken immediately to the outside play area. Our dog handler will greet your dog. They will then let 1-2 dogs at a time outside to meet your dog. This is repeated until all dogs in the play area have met your dog.

If your dog eats lunch you can bring meal for them to have at nap time. Your dog does not need toys and bedding for daycare but if you think it would make them more comfortable at nap time you can bring it. We do offer the dogs pet cots and bedding in their kennels/crates to make them comfortable during nap time.

While your dog is staying with us you can bring anything your dog may want to keep in his/her kennel. This includes toys, blankets/kennel pads and treats. We also require that you bring your own food so your dog doesn't have to deal with a possible upset tummy from the diet change. Please note that we do not need your dog’s food & water bowls unless they use a specialized bowl

Yes, we can administer any medication your pets needs at no additional charge.

We feed the dogs at nap time (11:30am) and at night (6:30pm). The reason we do not feed in the morning is because most dogs want to get out of their kennels to play in the morning and won’t typically eat. In addition, after the dogs eat they need to rest of at least an hour before playing to prevent vomiting and bloat.

Effective October 15, 2026, house food is $2 per feeding if you do not bring your dog’s own food. Qualifying grandfathered boarding reservations retain their original food charges and other agreed terms throughout the protected stay.

Yes, we will prepare your dog’s food as directed. We have a refrigerator and freezer to store any special diets.

We always have a fresh bucket of water in each play area inside and outside. The water is changed frequently to keep it clean for our dog guests. When water buckets are changed they get soaked in a bleach solution and washed to ensure cleanliness.

We offer the dogs Old Mother Hubbard peanut butter treats at nap time and occasionally throughout the day for good behavior and taking photos. Please let us know if your dog has allergies and cannot have treats.

Dogs do play rough and can get into scuffles. They tousle and rough each other up and all want to jump into the mix anytime anything is going on. They can get scrapes and scratches. The key is to make sure when this rough play starts to escalate, or if any of the dogs seem uncomfortable, that our trained dog handlers know how to recognize it and when to intervene. What looks like a fight may only be two dogs having fun.

YES, the dogs have a handler with them at all times while out in playgroup.

We do not typically get toys out for the dogs because of resource guarding. Occasionally though when we have smaller groups the staff will get toys out, typically this happens on the weekends.

Yes, you do need to schedule an appointment for boarding and for daycare. You can use our online reservation form on our website, www.unleashedandlovinit.com, call us at 517.817.0177 or email us at reservations@unleashedandlovinit.com.

We have 3 play areas that are separated by size, play style and temperament.

We let the dogs be dogs when they are here, playing, running and wrestling. Throughout the day the staff also works on recalling, sitting at doors & group sits, as well as fun games like follow the leader and bubbles. During the warmer months we do have pools for the dogs to splash around in.

All of our staff have been trained in canine body language through the PackPro Training & Dog Gurus Knowing Dogs programs. We use the techniques we have learned such as reading each dogs body language, body blocking, redirection, time-outs and changing play groups. You may see staff with water bottles which are used to deter the dogs from rough play and barking. We also use Gentle Leader head collars to help with barking.

Gastric dilatation-volvulus (GDV), commonly called “bloat” (also sometimes referred to as a gastric torsion), is a life-threatening emergency that commonly affects dogs. It occurs primarily in large, deep-chested breeds. GDV occurs without warning and is very difficult to treat. What is GDV? Gastric dilatation-volvulus is an acute swelling of the stomach. The stomach fills rapidly with excessive gas, which distorts and enlarges it. The stomach is not able to rid itself of the excess gas and may twist on its axis, causing obstructions at each end of the stomach (“volvulus’’ refers to the twisting motion). Therefore both the esophagus and intestines may become twisted shut. A dog may appear uncomfortable, pace or salivate at this time. Some, however, show few signs; it depends upon the severity and rate at which the bloating occurs. Causes of GDV Unfortunately, no one thing has been proven to cause bloat. It is normally seen in the large, deep-chested breeds (Great Danes, Collies, Dobermans, German Shepherds, or Boxers for example), but may also occur in smaller breeds, like Beagles and Bichons. It appears to run in hereditary lines of certain breeds. Eating or drinking too much or too fast has been thought to be a contributing factor, along with excessive exercising before a meal can be digested. A study published by the Purdue University School of Veterinary Medicine indicates that raising food bowls off the floor actually doubles the risk of bloat, rather than lowering the incidence at which it occurs. It does not seem to affect one sex more than the other, but is more likely to occur as dogs age. Bloat commonly occurs in dogs between the ages of 7 and 12 years. Signs and symptoms Vomiting, dry heaves, salivation and restlessness may all be signs of bloating. They may also just be signs of a stomachache. The most obvious sign is distention and swelling of the abdominal cavity as the stomach expands. Dogs will often assume an unnatural body posture, standing with head and neck extended. A veterinary hospital will confirm the diagnosis with an abdominal x-ray. GDV causes a total collapse. The dog goes into shock, and ultimately can die from cardiac irregularities. Treatment A GDV case must be attended to rapidly if the pet is to be saved. Unfortunately, according to statistics, over 50% of GVD cases will die even with veterinary attention. Treatment for shock should be started in early phases, and the stomach decompressed. This may be accomplished by passing a stomach tube, but sometimes surgery will be the only option to try to save the pet. Surgery does not guarantee a happy outcome, unfortunately, and some pets will not recover even with it. After surgery, several days of hospitalized care will be necessary. If your dog is boarding while you travel and requires surgery and depending upon the length of your travel, your dog may still be hospitalized when you return home. A pet that lives through a bloating episode, but does not have corrective surgery, will be at a high risk for another attack. Without “tacking’’ the stomach in place, a dog will most likely bloat again. Does bloating occur only at pet care facilities? No. Since all the factors that contribute to GDV are not clear, there is no way of predicting when a bloating episode may occur. It can happen in a grooming shop, a veterinary office, a boarding kennel, a dog daycare, or at home. Sometimes owners will notice the signs, but not attribute them to a real problem until the pet collapses. Your PCSA pet care facility manager and staff are acutely aware of the dangers of a gastric torsion, and constantly monitor dogs in their care. Can the pet care facility prevent my dog from bloating? Most pet care facilities take precautions to not overfeed or let pets drink excessive amounts of water. If aware of a hereditary problem, special observation notes may be made. Dogs are exercised well before or after meals. Even with careful precautions and diligent observation, GDV may occur. In a boarding environment, bloating seems to occur with a higher frequency at night or in the early morning hours. Even facilities with live-in staff will have dogs suffer from a bloating incidence. You have a right for your pet care facility to provide the best possible care, just as the pet care facility has a right to expect you to accept financial responsibility for such care. GDV can be an expensive medical condition, so discuss guidelines for financial responsibility with your pet care facility manager and be sure to leave an emergency number where you can be reached.

New prices and policies are effective October 15, 2026. Current prices remain valid through October 14. Customers may purchase up to two daycare passes at current prices by October 14, 2026, at 6:30 PM. Boarding reservations booked by October 14 at 6:30 PM for continuous stays beginning by December 31, 2026, retain previous nightly boarding prices, applicable extras, add-ons and previous departure-day pricing and rules throughout the entire stay, even into January 2027. Old nightly rates are $45 first dog / $33 additional dog. New prices and departure rules are not mixed into qualifying reservations. Separate reservations beginning in 2027 do not qualify because of a previous protected stay.

Effective October 15, 2026: Full Day $35 first dog / $25 additional household dog; Half Day (up to five hours) $28 / $21. Full-Day passes: 5/$165, 10/$320, 15/$465, 20/$600. Half-Day passes: 5/$135, 10/$260, 15/$375, 20/$480. Multi-Dog Full-Day passes: 4/$115, 10/$275, 20/$530. Multi-Dog Half-Day passes: 4/$95, 10/$225, 20/$440. Multi-dog passes are for the same household; each attending dog uses one credit. New passes expire six months after purchase; management may grant discretionary extensions. Existing purchased passes retain their sold terms and remaining credits.

Mini Mondays are Monday daycare for dogs weighing 25 pounds or less in our Littles Lounge. Reservations are required. Effective October 15, 2026, the price is $25 per dog; the current $22 price applies through October 14.

Effective October 15, 2026: $49 per night for the first dog, $36 for each additional family dog, even in separate kennels. Eligible boarding charges receive 5% off for 10 or more consecutive nights. No complimentary baths, nail trims, snacks, add-ons or other long-stay perks are included.Mon–Sat pickup by 10:30 AM: no additional charge.Mon–Sat 1:30 to before 4:30 PM: $35 first dog / $25 additional household dog, or eligible full-day pass.Mon–Sat 4:30–6:30 PM: $39 first dog / $26 additional household dog.Sunday 8–10 AM: no departure charge. Sunday 5–6 PM: $39 first dog / $26 additional household dog. Departure care replaces an extra full departure-day lodging charge.One dog, one night: morning $49; afternoon $84; evening $88; next morning $98.Qualifying grandfathered reservations retain all previous pricing and departure terms throughout the continuous stay, including January.

Effective October 15, 2026:Essential: $149 annual / $129 additional dog; no trial. One nail trim OR self-serve wash each membership month. Extra same-month nail trims $12; washes $15.Pedicure Plus: $239 annual / $219 additional dog; $69 three-month trial. Two nail trims each membership month.Suds Plus: $189 annual / $169 additional dog; $59 three-month trial. Two self-serve washes each membership month.Full Spaw Plus: $299 annual / $279 additional dog; $89 three-month trial. Two nail trims AND two self-serve washes each membership month.Each membership belongs to one named dog. Benefits reset on the monthly anniversary and do not roll over. Appointments required; subject to availability, safe handling and pet welfare. Plus services beyond the monthly allowance use regular prices. Existing sold Unlimited memberships retain their original terms; new memberships use the limits above.One three-month Plus trial per dog. Upgrade to the corresponding annual Plus plan within 14 days after the trial ends: save $25 Pedicure, $20 Suds or $30 Full Spaw. May combine with the $20 additional-dog annual discount.

Basic baths are only for dogs attending daycare or boarding; no standalone staff-provided walk-in baths. Effective October 15, 2026, height pricing is under 12 inches $25; 12 to under 16 inches $30; 16 to under 20 inches $35; 20–25 inches $45; over 25 inches $55. Additional coat care: Normal $0; Moderate +$10; Heavy +$20. Nail trim with any bath +$13. Nail Trim $16; Self-Serve Wash $20; Wash + Nail Trim $33.Many dogs benefit from nail trims approximately every 3–4 weeks. Bathing frequency varies by breed, coat, skin and veterinary recommendations. Care guidance is not a membership limit.

Effective October 15, 2026: Play My Way 5 minutes $8, 10 minutes $11, 15 minutes $14; maximum two sessions daily. Light brushing may occur during Play My Way; standalone brushing is discontinued. How’s My Dog? $5; boarding-only Bedtime Tuck-In $6 (calm attention, calming spray and bedtime cookie); Freshen Up $10; Frozen Kong $3; Yogurt / Ice Cream $3; Dental Treat $2. Birthday Pawty Basic $10, maximum two per day, within seven days of the birthday once yearly; no advance notice required. Birthday friends add-on $10.Snack packs: HAPPY $2.75 — 1 Mini Burger, 1 Jerky, 1 Woof Stix. HAPPIER $4.50 — 2 Mini Burgers, 1 Jerky, 1 Sausage, 1 Woof Stix. HAPPIEST $7 — 3 Mini Burgers, 2 Jerky, 1 Sausage, 2 Woof Stix.Snack Stash: pay $20 for $23 snack credit, $30 for $35, or $50 for $60. Top-ups of $5, $10 or $15 receive no bonus. Household-shared, eligible snacks only, not services. Paid and bonus credit never expire. Snack Stash cannot buy more Snack Stash.

Begin the UNLEASHED-ready process at least two weeks before anticipated care. Follow the existing four steps: meet admission requirements, complete Registration Form, complete Terms & Conditions, and request an evaluation where required. Dogs six months and older need a temperament evaluation; puppies under six months do not need a formal evaluation. Puppy eligibility starts after the second DHLPPV puppy vaccination, with all other health and vaccine requirements satisfied. Submitting a form does not confirm an evaluation or reservation. The Front Desk must confirm it. Registration: reservations@unleashedandlovinit.com. Vaccination records: vaccines@unleashedandlovinit.com. Veterinary fax: 517-817-0172. Phone: 517-817-0177.